You can get control of the sales process with a flexible and intuitive solution to better manage sales. CRM is 100% free for an unlimited number of users and contacts … forever.
Keep all contacts in a centralized database
You can say goodbye to manual activities related to the sales process. Hubspot CRM is a simple system to be used for the team.
Information on customers too important to be kept in spreadsheets, orders of the day or memory. Do not let this information be lost, mantienly in a database accessible from anywhere.
CRM Hubspot organizes, follows and sells without complications and without headache
Why waste hours looking for and manually record customer information? Hubspot CRM navigates the internet keeps information of over 16 million companies (constantly increasing). Enter the customer’s data in the CRM automatically and complete the rest of the company information.
Automatically record all interactions
Integra CRM Hubspot with e-mails and browsers to automatically track all interactions with customers. Do you want to send and -mail to new contacts? No problem, CRM creates that contact and completes information for the company.
Keep all the details on customers, companies and commercial opportunities
Hubspot CRM offers everything you need to record contacts, companies, commercial opportunities and easily manage activities. Customize your opinions, create your personalized fields and filter contacts.
Synchronized with the entire sales process
Yes, Hubspot CRM is connected to dozens of places where the sales process-web-web, e-mail, telephone, social networks, modules …
CRM strategy
An efficient CRM strategy helps to create, maintain and analyze customer relationships.
These relationships can sometimes be difficult. Wouldn’t it be nice to have a manual or plan to help us manage relationships? In the business world, this exists. CRM is used by the sales and marketing teams to help them maintain and create relationships with their customers.
The sales teams can use a strategy to manage the relationship with customers to assign customers and territories of certain sellers, preventing the problem of all those who are trying to repeat the same person repeatedly.
CRM can help to follow commercial interactions with customers, including keeping the connection and watch which tasks you have to do for a particular customer, such as: maybe you have to call it or send them the offer, or maybe even a conversation to cancel you really want to buy from you.
An example in this regard is the sending to customers of a birthday message. It’s a nice gesture. Sometimes, when there are dozens and thousands of customers, there are many birthdays that you need to keep track. For some people, the search for husband’s birthday can also be a challenge. It is necessary to have a strategy with the help of a CRM. You cannot follow and tie the relationships with customers if you don’t even remember who they are.
Now that you recognize the value of what you can do for your business, how do you start the process of implementing a CRM?
- Identify what you need a CRM
- Search and identify the right solution
- What is the budget
- What is the implementation plan and what it assumes
- Participate
Although this cannot occur exactly the same for each company, these five key fields of CRM’s implementation are important for the success of the strategy.
1. Identify why you need a CRM
The first step is to find out why you need a CRM strategy and determine what you hope to do. You start by identifying the weak points and that must be improved and you can process a list. Distribute this list of the sales team and see their feedback to make sure everyone in the team are on the same page. Be clear on your weaknesses and therefore sets realistic goals.
2. Search and identify the right solution
Not all CRMs are created in the same way, so you can consider some time to search for several CRM suppliers to make sure to choose the right correspondence for your business.
Compare CRM suppliers before buying them:
- What is the experience and knowledge of the CRM market seller
- Resistance to the product
- What is the seller’s vision and desire to make sure it is aligned with yours?
- What is their work experience?
- What are their reviews and references from other customers?
3. What is the budget
It establishes a realistic budget for the implementation of the CRM. Be honest and clear when it plans with your supplier / partner on your resources and limitations to stay on the right path.
4. What is the implementation plan and what it takes on
A successful plan or step -Pass relating to the CRM implementation process is its success. It is a gradual process and you will always see the results immediately. This is the reason why the choice of the right supplier is so important, because you will have to work closely with them to fully understand the tactical aspects that in the end lead to an efficient CRM system.
5. The participation of the team is important
It is important to know that a successful CRM strategy involves both the team, that is, the people who use the system and you as a project manager or responsible for this project. Treat it as a tool only for technology will probably lead to a failure.
As you probably do not know: the implementation of a CRM means technical part of 20% -30% and 70% -80% of the human part. The equal participation of the team is required, as well as frequently guaranteeing team members. At the beginning it may seem a little discouraging, but using the system and seeing with its eyes as much as it helps, so the investment is worth it. The team must be prepared in advance for such a change. If you want to make successful changes in the company, you need to think in advance with many steps.
We are waiting for you to tell you more in an online conversation. You just have to book a meeting with us!
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